The Tourism Business

  • Events Management

Mosaic Events have been working for The Tourism Business for the past five years on various events, including the National Hotel Marketing Conference which takes place annually.

Requirements

For the Tourism Business, Mosaic Events provide full online delegate registration, with an option to process card payments and manage any delegate queries leading up to the event in addition we provide full on site event management support.

Solution

We built a bespoke registration, customised to the Tourism Business’ needs, and in addition, processed card payments and invoices for the event. Mosaic Events provided an on-site event manager to liaise with the speakers, audio visual staff, and assist the delegates and enhance their experience. At all times we offer flexibility the Tourism Business to utilise elements of our services to suit various requirements, and at all times we work as an extension of their team.

Results

The National Hotel Marketing Conference 2015 was a huge success, with fantastic feedback from the attendees. The client was delighted with the services provided, and we look forward to working with The Tourism Business again on events in the future, including the National Hotel Marketing Conference 2016.

For more information on the event click here.

Sarah and the team at Mosaic provide a fantastic support to the events we run, which are primarily large-scale one-day marketing conferences for the tourism and leisure industry. I've found Mosaic to be 100% professional in their work, and enjoy the relationship and the excellent advice they give on all aspects of the event

Martin Evans - Managing Director, The Tourism Business

Focus Online Management

  • Events Management

Focus online management needed a unique venue to host the Which Bingo Awards 2014 in Central London.

Requirements

The venue had to be different and offer a good space for awards. In addition an Event Manager to pull all elements of the event together including booking audio visual, catering, venue liaison and finally attending on the evening to ensure smooth running of the event.

Solution

Altitude provided a fantastic location and venue for the event with amazing views across London this is situated on the 28th floor. Mosaic Events also provided an Event Manager based in Central London with access to local suppliers.

Results

Attended by over 120 people a successful event attending both the awards but staying for the whole evening!

View the highlights on youtube | Visit their website.

The team at Mosaic Events were fantastic from start to finish. The venue they sourced for us was spectacular and really helped set the tone for the whole evening. The mosaic team were professional and supportive at every step, and always there to respond quickly to any questions or last minute requests. We were originally concerned about an events company based in York putting on a show in London, but boy were we wrong to have that thought. It was fantastic and I would recommend them to anyone.

Phil Fraser - Managing Director

Local Area Research and Intelligence Association (LARIA)

  • Events Management
  • Income Generation
  • Association Management

Mosaic Events have managed an average of four LARIA Events Annually since 2008.

Requirements

To provide a cost effective membership secretariat service for management of 900 members of LARIA and to deliver a high standard of professional events to members.

Solution

Developed an online portal for managing membership and events along with a allocating a member of the Mosaic Team and telephone line to manage LARIA day to day delivering a professional support service.

Results

Mosaic Events transferred LARIA membership administration from manual processing to an on-line portal for members making renewals quicker, management of finances more efficient and improved cash flow. In addition all LARIA events are also managed on-line with full social media integration and each event has a bespoke website which also works with the membership portal and allows members to book without having to re-input their details.

The transition of the new process for LARIA and their members has been seamless and we have managed to achieve in six weeks what took us six months previously. This service has not only been cost effective and saved us time but also allowed our processes to be modernised to ensure our focus is now on growing the membership of LARIA and raising our profile within the Public Sector. We have worked with Mosaic Events for many years and find their approach professional and continually to a high standard.

Neil Wholey - Chair of LARIA

Historical Association (HA)

  • Events Management
  • Income Generation

The HA began working with Mosaic Events in 2011 following a recommendation from another Association Client.

Requirements

To maximise the income generated for the Annual Historical Association (HA) Conferences.

Solution

Mosaic Events revisited the exhibition and sponsorship opportunities.

This included maximising venue floor space and creating a twelve month sponsorship partnership which provided benefits for both the HA and commercial sponsors.

Results

Secured two main sponsors for the Conference and increased revenue for the 2012 conference by 150%.

Working with Mosaic Events enabled us to identify opportunities and maximise income from our Annual Conference adding to its overall success. We found them to be realistic, proactive and professional in their approach. In addition to managing our income for next year’s conference, they have also found a great venue which will accommodate our complex requirements and we have also chosen to work with them for full event management.

Rebecca Sullivan - CEO, Historical Association

Edge Services

  • Events Management

Edge Services began working with Mosaic Events in 2010 following a recommendation from a supplier they were working with.

Requirements

To assist with finding perfect venues for Manual Handling Training events around the UK. With a mixture of both two-day and four-day events, requirements are specific with each event requiring a ground floor meeting room, boardroom set up and offering enough space to allow for training with manual handling equipment.

Solution

Mosaic Events provide at least three venue options in each location. For all events we find the perfect match to Edge Services requirements and develop long term partnerships with venues on behalf of the client.

Results

This personal service allows the team at Edge Services to focus on getting delegates to attend and pull together event content. Mosaic Events always makes substantial savings of the overall costs for each event by negotiating the best rates.

Mosaic Events are extremely organised and have provided a high quality venue finding service to us for our training for the past 3 years. They always get great rates, minimum numbers and always respond when they say they will, this is a valuable service as it is free of charge to Edge Services as Mosaic events are paid commission by the venues they use.

Ruth Hewitt - Administration Manager, Edge Services