To provide a cost effective membership secretariat service for management of 900 members of LARIA and to deliver a high standard of professional events to members.
Developed an online portal for managing membership and events along with a allocating a member of the Mosaic Team and telephone line to manage LARIA day to day delivering a professional support service.
Mosaic Events transferred LARIA membership administration from manual processing to an on-line portal for members making renewals quicker, management of finances more efficient and improved cash flow. In addition all LARIA events are also managed on-line with full social media integration and each event has a bespoke website which also works with the membership portal and allows members to book without having to re-input their details.
The transition of the new process for LARIA and their members has been seamless and we have managed to achieve in six weeks what took us six months previously. This service has not only been cost effective and saved us time but also allowed our processes to be modernised to ensure our focus is now on growing the membership of LARIA and raising our profile within the Public Sector. We have worked with Mosaic Events for many years and find their approach professional and continually to a high standard.Neil Wholey - Chair of LARIA