Consultancy Archives - Mosaic Events https://mosaicevents.co.uk/category/consultancy/ A full service event management company Mon, 10 Feb 2025 15:01:48 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://mosaicevents.co.uk/wp-content/uploads/2019/03/cropped-Mosaic_Site_icon_512-2-32x32.jpg Consultancy Archives - Mosaic Events https://mosaicevents.co.uk/category/consultancy/ 32 32 160883338 York Conferences https://mosaicevents.co.uk/york-conferences-2/ Thu, 02 Jan 2025 11:29:02 +0000 https://mosaicevents.co.uk/?p=5684 The post York Conferences appeared first on Mosaic Events.

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YORK CONFERENCES – VENUE FINDING & AGENCY SALES

‘Your experience shone through’

York Conferences wanted to offer a venue finding service for their clients as an alternative for when they are unable to offer conference space due to being fully booked or during university term time. In addition, the team had previously struggled to engage events agents and wanted to increase the number of enquiries they are getting from this audience.

Mosaic Events created a bespoke training session for the York Conferences team and delivered this at their offices in one day with the agency sales session in the morning and venue finding taking up an afternoon session. This course was attended by all the team one reported ‘I loved that we weren’t just talked at, and we were set tasks to do throughout the day. The content was relevant, and the session was kept on track throughout the day. Questions were answered well and to the point’.

‘I think I have done about every customer service and sales course going, but your session gave some great different phrases and tools. Since the training I’ve had one to one’s with the sales team and their approach has completely changed. They are now excited to get going with the sales list and I’ve heard them using some of the techniques on the reactive stuff and chases too. Your experience shone through, and I think the fact that you know us so well and it was so specific was just fantastic.’

Sian Fraser
Past Conference and Events Manager, York Conferences

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